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Production
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Production

Our 6-step production process from garden to glass: resting, withering, rolling, fermentation, laboratory tasting, and packaging.

Çaysa Filiz Çay · From Rize to Samsun

Careful Production from Shoot to Glass

For 23 years we have worked shoulder to shoulder with tea growers in Rize, carefully preserving a taste Turkish people cannot do without. Fresh young leaves picked in season pass through the hands of our masters at every stage: holding, withering, rolling, fermentation, laboratory and packing.

Fresh tea leaves in the holding unit
01

Holding Unit

Freshness Is Not Lost on the Way

Fresh green tea leaves collected from growers and brought to the factory are taken into the holding unit without any spoilage or loss of quality. Balancing the excess moisture in the leaf starts here.

Processed on the same day, the leaves carry their young-shoot freshness intact into the next production steps.

Fresh tea leaves processed in the withering unit
02

Withering Unit

The Leaf Is Prepared for Rolling

Leaves from the holding unit are spread in withering troughs; a controlled flow of warm air gradually lowers their water content.

The withered leaf becomes supple, so during rolling it takes shape while keeping its aroma, without breaking apart.

Tea leaves shaped in the rolling machine
03

Rolling and Oxidation

Color, Aroma and Taste Emerge

After the pre-cutter, the leaves are broken in the rolling unit so that the cell sap spreads over the leaf surface. Then, in the oxidation unit, the characteristic qualities of the tea are brought out; color, aroma, taste and flavor form here.

The oxygen-saturated leaves pass through special separating sieves; tea that needs further work is separated and processed again.

Golden-tipped black tea after fermentation
04

Fermentation and Drying

Turning into Black Tea

Leaves from the sieving unit undergo a chemical change through fermentation and become black tea. This process, which directly affects color, brightness, scent and aroma, is run under the close control of our experienced team.

Once fermented, the tea passes through a 100 °C oven to remove moisture; it is then sieved and graded by particle size and stored in big-bag sacks.

Checking the color and clarity of tea brewed for tasting
05

Laboratory

Five-Parameter Tasting

Samples from the blended teas are sent to the laboratory; our expert tasting team assesses each batch on five parameters: color, physical appearance, infused leaf, taste and aroma.

A blend that does not pass this assessment cannot enter the packing line. Our aim is to offer the same quality and the same taste in every pack.

Tea sacks at the packing facility
06

Packing Facility

From Samsun to All of Turkey

Blends that pass tasting come to our packing facility in Tekkeköy, Samsun. They are packed on hygienic lines in packaging that preserves freshness and aroma.

From teapot bags to boxed tea, every format is handled with the same care until it reaches your table; only fresh tea goes on the shelves.

23Years of Experience
6Production Stages
5Tasting Parameters
100 °CDrying Oven

Çaysa's Journey

The rest is the journey of Çaysa Filiz Çay. Some drink their tea light, some strong, some with one sugar… A slender tulip glass sometimes joins the conversation and sometimes eases the tiredness of the day. Wherever there is a glass of tea, there is warmth.

Tea is produced in Rize and enjoyed all over Turkey — and every time, its journey ends in a smile.

Frequently Asked Questions

Where is your tea grown?
Our tea is produced from fresh young leaves harvested in season from the high-altitude tea gardens of Rize. We have been working with growers in the same region for 23 years.
What quality control measures are implemented during production?
A sample from each blend is sent to the laboratory; our expert tasting team evaluates it based on five parameters: color, physical appearance, texture, taste, and aroma. Blends that do not pass the evaluation are not packaged.
Where does the packaging take place?
The teas that have passed our tasting process are packaged at our facility in Tekkeköy, Samsun, on hygienic production lines and in packaging designed to preserve freshness.
Do your teas contain any additives?
No. Our teas are made exclusively from tea leaves; they contain no artificial colors or preservatives. The ingredients used in our flavored products are clearly listed on the label.
How do you keep it fresh?
After drying, the tea is stored in big bags in cool, dry warehouses and quickly packaged according to the order schedule. Our packaging preserves the aroma and freshness throughout the product’s shelf life.
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Natural Product
From nature to your table
Easy Returns
Right to return within 14 days